Information for Patients and Families

Regular visiting hours are from 7 a.m. to 9:30 p.m. All guests who are not parents or primary caretakers must leave the hospital by 9:30 p.m. One parent/guardian may stay overnight with your child in their room.  One parent/guardian may stay in a parent room, if available.

Parent/Guardian Visitors

For safety reasons, all patients must be supervised in the hospital at all times. If you are leaving your child, please notify hospital staff that you are relinquishing supervision to them. Patients may not leave the hospital without an authorized pass.

On the day of surgery, parents and close relatives may arrive as early as 6:30 a.m. to be with a child prior to surgery.

Sibling/Children Visitors

Throughout a visit, a parent or a responsible adult visitor must supervise sibling/children visitors. All visitors under 18 years old must have adult supervision at all times. All visitors should be healthy. Visitors who are coughing should ask for a mask or refrain from visiting. Safety precautions should be taken at all times to prevent falls and injuries.

Cafeteria Hours

Family and visitors may purchase meals during cafeteria hours. Breakfast is served from 7:30 a.m. -9:30 a.m. Lunch is served from 11:30 a.m.- 1:30 p.m.. Dinner is served from 5 p.m.- 6 pm.  The cafeteria is open all day for grab and go items such as drinks and snacks.

Safety Guidelines

• If your child is under three years of age, he/she will sleep in a crib to ensure his/her safety.
• When your child is in the crib or bed, please make sure the side rails are up.
• Do not leave your child alone in a high chair.
• Always fasten the safety belt when your child is in a high chair, wheelchair, wagon, or stroller.
• Please keep all potential poisons and safety hazards out of reach of children.
• Use wheelchair safely.
• Wear shoes to avoid accidental foot injury.
• No latex balloons (Some patients are allergic)

Food

Our philosophy is that it is our job to choose and prepare nutritious food that children enjoy, ensure that meals are served at regular times, and to make meal times pleasant. Good nutrition is vitally important to the healing process. You, as parents, can help improve your child’s nutrition by refraining from buying and bringing them soft drinks, chips, candy, etc. We will have nutritious snacks available for your child.

Safety and Security

Shriners Hospital for Children is a smoke-free environment. Smoking is allowed in designated areas only.

Hospital security is on site 24 hours a day to provide for the safety of your child, guests, and employees. Security guards provide 24-hour  patrol of the hospital and grounds with camera surveillance