Shriners Hospitals for Children (SHC) in the U.S. are accredited by the Joint Commission. 

The Joint Commission standards deal with hospital quality, safety-of-care issues, and the safety of the environment in which care is provided. SHC is committed to meeting Joint Commission standards in all these areas.

SHC has an open-door policy. If you have any questions, comments or concerns about care received at Shriners Hospitals for Children � Boston, please contact:

Rosemary Hargreaves
Director of Performance Improvement
(617) 371-4780

If the issue is not resolved by the hospital, you are always free to contact the Joint Commission directly to raise your concerns.

The Joint Commission may be contacted as follows:

Division of Accreditation Operations
Office of Quality Monitoring 
Joint Commission 
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax: 630-792-5636
Email: complaint@jointcommission.org